These terms cover your use of the Nyvo app. By using Nyvo you agree to them. Nyvo was previously called CycleBuddy.
Nyvo is distributed through the App Store, so your use of the app is also covered by Apple's Standard Licensed Application End User License Agreement (EULA).
1. Using Nyvo
Nyvo lets you talk hands-free with someone you are riding with. You need an account to use it. Keep your login details secure, and let us know if you think someone else has access to your account.
You must be at least 13 to use Nyvo.
2. Ride safely. This matters.
Nyvo is designed to be used hands-free, with your phone in your pocket. Do not operate your phone while riding. Set up your ride before you start moving.
You are responsible for riding safely and legally. Stay aware of traffic and your surroundings. Check the law where you ride: in some places wearing earphones while cycling is restricted or illegal. Nyvo is not a substitute for paying attention to the road, and we are not responsible for accidents, injuries or losses that happen while you are using it.
3. Your content
Photos you add to rides remain yours. By adding a photo to a shared ride, you allow the other rider on that ride to see and keep it as part of their ride history. We only use your photos to provide the app.
Do not upload anything unlawful, or anything you do not have the right to share.
4. Free rides, subscriptions and billing
Every Nyvo account includes 3 free rides in total, any length. A ride only counts once you have been connected for 5 minutes. If both riders are on the free plan, each of you needs a free ride left, and the ride uses one from each of you.
After your free rides, Nyvo Unlimited is a paid subscription that unlocks unlimited rides. One subscription covers both riders on a shared ride: if either rider is subscribed, that ride is covered for both of you.
Subscriptions are bought and billed by Apple through your Apple ID. Prices are shown in the App Store in your local currency before you buy. Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before it ends. You can cancel at any time in your Apple ID settings (Settings, then your name, then Subscriptions); you keep access until the end of the period you have paid for.
Refunds are handled by Apple under its standard policy. We use RevenueCat to check your subscription status.
5. Acceptable use
Use Nyvo lawfully and respectfully. Do not use it to harass anyone, to break the law, or to interfere with the service or other people's use of it. Do not try to reverse-engineer the app or get around the free ride limit.
6. Availability
We work to keep Nyvo running well, but we cannot guarantee it will always be available or uninterrupted. Voice quality depends on your mobile signal and your device, which are outside our control. We may change or discontinue features over time.
7. Ending your account
You can delete your account at any time from Profile in the app. Deleting your account does not cancel an Apple subscription; cancel that separately in your Apple ID settings. We may suspend or close an account that breaches these terms.
8. Liability
Nyvo is provided as is. To the extent the law allows, we are not liable for indirect or consequential losses arising from your use of the app. Nothing here limits liability that cannot legally be limited.
9. Privacy
How we handle your data is explained in our Privacy Policy.
10. Changes
We may update these terms. If we make material changes we will update the date above and let you know through the app or by email.
11. Contact
Questions about these terms? Email support@nyvoride.com.